UK government chooses Dutch ServiceNow provider Plat4mation to support digitization of government services

29 JUNI 2017, UTRECHT, THE NETHERLANDS
Samenvatting
The Dutch ServiceNow provider Plat4mation has been awarded a G-Cloud 9 Framework certification as a ServiceNow cloud services provider. The G-Cloud 9 framework is used by the government of the United Kingdom to simplify the obtainment of cloud computing information technology services. Instead of having to contract cloud providers separately, government departments and public services can easily make use of the cloud service providers that have qualified for the framework.

The Dutch ServiceNow provider Plat4mation has been awarded a G-Cloud 9 Framework certification as a ServiceNow cloud services provider. The G-Cloud 9 framework is used by the government of the United Kingdom to simplify the obtainment of cloud computing information technology services. Instead of having to contract cloud providers separately, government departments and public services can easily make use of the cloud service providers that have qualified for the framework.

Elmer de Valk, managing consultant of Plat4mation about the G-Cloud 9 Framework certification: “The UK government started procuring cloud services through the G-Cloud framework in 2012. With the adoption of the Cloud First policy by the UK government in 2014, cloud based services became the norm. We estimated that we can offer real added value to the already existing offering of cloud services on the Digital Marketplace through which the G-Cloud services are available. Our expertise with platform solutions for service management and ServiceNow in particular, could be of great help to governmental organisations in the UK. They can especially benefit from integrated service management as they often have a complex organisational layering which makes it hard to keep track of processes that span multiple departments in a structured, user friendly way.”

With the digital transformation at full steam, organisations are looking for integrated solutions to manage different types of processes. IT, HR, facilities and many more service organisations all rely on a wide swath of repetitive processes such as planning, creating standardised records or creating service tickets. These processes can be conveniently streamlined, automated and integrated into one platform, greatly enhancing efficiency and saving time.

De Valk continues: “Most medium sized and large organisations experience issues with service management that can be mitigated with customisable PaaS architectures such as ServiceNow. However, the customisation of ServiceNow requires in depth knowledge of the platform and the requirements organisations have can be highly divergent. We can now offer our experience and expertise to help the UK government to serve the British public in the best way possible and we are very proud that we’ve successfully completed the application process which led to our inclusion in a G-Cloud Framework agreement.”

Plat4mation has specialised in the development and integration of ServiceNow modules. ServiceNow is used by a rapidly growing number of organisations worldwide to streamline service delivery and operations processes of various departments to meet the needs of their (internal) customers. Plat4mation is a certified ServiceNow sales, services, technology and training partner and is therefore able to fully support organisations with all their ServiceNow needs. The services Plat4mation offers through G-Cloud 9 are already available for government bodies on the Digital Marketplace for the UK government.


About Plat4mation

Based in The Netherlands and Belgium, Plat4mation supports clients all over the world to unleash the potential of ServiceNow. We strive to bring the best implementation and development capabilities in all areas of your organisation, respond to client demands and realise results quickly. We provide a combination of functional and technical expertise, motivation and flexibility to ensure that our consultants turn dreams into reality, efficiently, affordably and with a high customer satisfaction.

We are a ServiceNow Sales, Services, Technology and Training Partner

We assist organizations by providing a complete set of services from strategic advice, implementation of platforms to the development of platform applications.

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